Welcome to Yatra Masti. These Terms & Conditions govern your access to and use of our website, services, and booking platform.
By accessing, browsing, registering on, or making a booking through Yatra Masti, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
- About Yatra Masti
Yatra Masti is an online travel and booking platform that may provide access to travel-related services, including but not limited to:
- Hotel and accommodation bookings
- Car rental and transportation services
- Tour packages
- Travel-related services
- Services offered by third-party hotels, travel operators, car providers, and other service partners
Yatra Masti may act as a technology platform or intermediary connecting customers with independent service providers and partners.
- Acceptance of Terms
By using the Yatra Masti website or services, you confirm that:
- You are legally capable of entering into a binding agreement.
- The information provided by you is accurate and complete.
- You agree to comply with all applicable laws and regulations.
- You agree to these Terms & Conditions and other applicable policies published on our website.
- User Account
Certain features of Yatra Masti may require users to create an account.
You are responsible for:
- Providing accurate registration information.
- Maintaining the confidentiality of your login credentials.
- All activities conducted through your account.
- Informing us promptly if you suspect unauthorized access to your account.
Yatra Masti reserves the right to suspend, restrict, or terminate accounts that contain false information, violate these Terms, or are involved in suspicious or fraudulent activities.
- Booking Services
Yatra Masti may provide booking facilities for hotels, cars, tour packages, and other travel-related services.
A booking made through our platform may be subject to:
- Availability of the selected service.
- Confirmation by the relevant service provider.
- Applicable pricing and taxes.
- Payment confirmation.
- Specific terms and conditions of the hotel, car provider, tour operator, or other service provider.
A booking should not be considered fully confirmed until confirmation is issued according to the applicable booking process.
- Hotel Bookings
When booking a hotel or accommodation through Yatra Masti, users must carefully review:
- Hotel details
- Room type
- Check-in and check-out dates
- Guest details
- Pricing
- Applicable taxes
- Cancellation policy
- Hotel-specific rules
Hotel services are generally provided by independent hotels or accommodation partners. The hotel may have its own policies regarding:
- Check-in requirements
- Identification documents
- Guest eligibility
- Extra guests
- Early check-in
- Late check-out
- Cancellation
- Refunds
Yatra Masti is not responsible for services or facilities provided directly by independent hotel partners beyond the obligations applicable to the platform.
- Car and Transportation Bookings
Car rental, cab, taxi, or transportation bookings may be provided by independent service providers.
Users may be required to provide:
- Valid identification
- Correct contact information
- Pickup and drop details
- Other information required by the service provider
Additional terms may apply regarding:
- Driver availability
- Waiting charges
- Distance limitations
- Toll charges
- Parking charges
- Fuel charges
- Route changes
- Cancellation charges
The customer is responsible for reviewing the applicable booking details before confirming the booking.
- Tour Package Bookings
Tour packages may include services such as accommodation, transportation, sightseeing, activities, or other travel arrangements.
Package details may vary depending on the selected tour.
Unless specifically mentioned as included, additional expenses may apply for items such as:
- Personal expenses
- Meals
- Entry tickets
- Activities
- Travel insurance
- Additional transportation
- Government charges
- Other optional services
Customers must carefully review the package inclusions, exclusions, itinerary, cancellation terms, and other applicable conditions before making a booking.
- Pricing and Availability
Prices displayed on the website may change based on factors including:
- Availability
- Travel dates
- Demand
- Service provider pricing
- Taxes
- Government charges
- Other applicable charges
Yatra Masti and its service partners reserve the right to correct errors in pricing or availability.
In the event of an obvious pricing error, Yatra Masti may cancel or request correction of the affected booking in accordance with applicable laws and policies.
- Payments
Payments may be processed through authorized third-party payment gateways.
By making a payment, you agree that:
- You are authorized to use the selected payment method.
- The payment information provided is accurate.
- Applicable charges and taxes may apply.
- Your booking may depend on successful payment confirmation.
Yatra Masti does not directly store sensitive payment card information unless specifically stated and handled through appropriate authorized systems.
- Booking Confirmation
A booking confirmation may be provided after successful completion of the applicable booking process.
Customers are responsible for verifying:
- Booking reference details
- Dates
- Guest information
- Service details
- Pickup or check-in information
Any errors should be reported as soon as possible.
- Cancellation and Refunds
Cancellation and refund eligibility may vary depending on:
- The type of booking
- Hotel policy
- Car service provider policy
- Tour operator policy
- Cancellation timing
- Applicable promotional or special offer conditions
All cancellations and refunds will be governed by the applicable Cancellation & Refund Policy and any service-specific terms.
Some bookings may be:
- Fully refundable
- Partially refundable
- Non-refundable
Any applicable cancellation charges may be deducted from the refund amount.
- Customer Responsibilities
Users agree to:
- Provide accurate information.
- Follow applicable laws.
- Follow the rules of hotels, service providers, and travel partners.
- Not use the website for fraudulent purposes.
- Not interfere with the operation or security of the website.
- Not misuse booking systems or promotional offers.
Users may be held responsible for damages or losses caused due to their actions or violation of applicable rules.
- Third-Party Service Providers
Many services available through Yatra Masti may be provided by independent third parties, including:
- Hotels
- Car rental providers
- Cab operators
- Tour operators
- Travel service providers
These providers may have their own terms, policies, and operational procedures.
Users may be required to comply with the applicable policies of the relevant service provider.
- Partner Listings
Yatra Masti may allow eligible hotels, car providers, tour operators, and other travel service providers to list or promote their services on the platform.
All partners are responsible for ensuring that the information provided by them is accurate, including:
- Service details
- Pricing
- Availability
- Images
- Facilities
- Terms and conditions
Yatra Masti reserves the right to review, approve, reject, modify, suspend, or remove listings in accordance with its platform policies.
- Affiliate Program
Yatra Masti may operate an affiliate or referral program through which eligible and approved affiliates can promote services using:
- Unique referral links
- Referral codes
- Coupon codes
- Other approved tracking methods
Affiliate participation may be subject to separate Affiliate Program Terms & Conditions.
Commission eligibility may depend on factors including:
- Successful tracking of the referral
- Valid booking completion
- Applicable cancellation or refund status
- Fraud checks
- Commission approval
Yatra Masti reserves the right to reject invalid, fraudulent, duplicate, or manipulated referrals.
- Intellectual Property
All content available on the Yatra Masti website, including but not limited to:
- Website design
- Logos
- Text
- Graphics
- Images
- Software
- Branding
- Content
may be protected by applicable intellectual property laws.
Users may not copy, reproduce, distribute, modify, or commercially use such materials without appropriate authorization.
- Prohibited Activities
Users must not:
- Create fake bookings.
- Use fraudulent payment methods.
- Create fake accounts.
- Manipulate prices or booking systems.
- Attempt unauthorized access to the website.
- Introduce malicious software or harmful code.
- Abuse promotional offers.
- Misuse referral or affiliate programs.
- Use the platform for unlawful activities.
Violation may result in suspension or termination of access and may lead to appropriate legal action where necessary.
- Limitation of Liability
To the extent permitted by applicable law, Yatra Masti shall not be responsible for indirect or consequential losses arising from:
- Actions or omissions of independent service providers.
- Travel delays.
- Weather conditions.
- Natural disasters.
- Government actions.
- Service interruptions beyond reasonable control.
- Incorrect information provided by users or third parties.
Nothing in these Terms is intended to exclude liability where such exclusion is not permitted by applicable law.
- Force Majeure
Yatra Masti shall not be held responsible for delays or failure to perform obligations caused by events beyond reasonable control, including:
- Natural disasters
- Floods
- Earthquakes
- Government restrictions
- War
- Civil disturbances
- Pandemics
- Transportation disruptions
- Other unforeseen events
- Suspension or Termination
Yatra Masti reserves the right to suspend, restrict, or terminate access to the website or services if a user:
- Violates these Terms & Conditions.
- Provides false information.
- Engages in fraudulent activity.
- Misuses the platform.
- Causes harm to the platform, partners, or other users.
- Changes to These Terms
Yatra Masti may update or modify these Terms & Conditions from time to time.
Any updated version may be published on the website. Continued use of the website after changes become effective may constitute acceptance of the revised Terms.
- Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts as determined in accordance with applicable law.
- Contact Us
For questions regarding these Terms & Conditions, please contact us through the contact details available on the Yatra Masti website.
Website: www.yatramasti.com
Email: info@yatramasti.com
Important Notice
By using Yatra Masti or making a booking through the platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
